Shipping and Returns

SHIPPING

We offer FREE shipping worldwide with the typical delivery time frame is between 8-15 days. Depending on your location, you may receive items much earlier. All orders are shipped with a tracking number so you can track it every step of the way! Occasionally, packages may be faced with delays beyond our control such as customs or postal delays. 

 

FREE Worldwide Shipping!

Please allow 8-10 days for delivery to United States, Canada, United Kingdom, Australia, New Zealand and all European Union Countries.

Please allow 10-15 days for delivery to the rest of the world.

Handling time is 1-3 business days.

 

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours of placing the order. Once the packaging and shipping process has started, it can no longer be cancelled or refunded.

 

Refunds & Returns

Please see our Refund Policy

 

Can I have a tracking number?


You will receive a tracking number once your order has been shipped via email.

 

    Can I pay in my local currency?

    The currency is set to USD by default.

      I ordered 2+ items but only received one. Where's my order?


      When you order multiple items at a time, they may be shipped separately so they get to you faster. So don't panic if you don't receive all of your items at once…they are on the way! Please always contact us if you have any questions at all about your order - info@alphasleeve.com

       

        Why have I not received any order confirmation details?
        Most times this is because our customers have accidentally entered their email information incorrectly. Throughout the process, we send 2-3 emails, including an order confirmation, a fulfillment notice, and a shipping notice.
        If you believe you may have entered your email incorrectly, please contact us and we will fix it for you.

         

        How do I contact you?

        If you have any questions that are not on this page, please email us at info@alphasleeve.com